What is mail forwarding

Mail forwarding is when you configure a email provider to forward (or send) email onwards to another address. It's a bit like if you moved house, and you would like the post redirected to your new address - the only difference is with mail forwarding, both addresses get a copy of the mail.
We suggest using mail forwarding for any email addresses you currently have that customers contact your store for support. When mail forwarding is configured, you'll be able to reply to these messages from zenshop.