Template syntax guide
When creating templates you can use the # key to fill values from the Customer and Order information.
key | value |
|---|---|
#my_name | The name of the responder |
#my_email | The email address for the responder (must be setup from the Email integrations tab for this user). |
#org_name | The name of the Organization |
#customer_first_name | The first name of the Customer |
#customer_full_name | The full name of the Customer |
#customer_email | The email address of the Customer |
#order_number | The current order number |
#order_line_items | The current order line items (comma separated). |
#order_discount_code | The current order discount code applied. |
#fulfillment_name_0 | The current order fulfillment name (use 0,1,2... if multiple fulfillments) |
#fulfillment_tracking_url_0 | The current order fulfillment tracking url (use 0,1,2... if multiple fulfillments) |
#fulfillment_tracking_number_0 | The current order fulfillment tracking number (use 0,1,2... if multiple fulfillments) |
#fulfillment_tracking_company_0 | The current order fulfillment tracking company (use 0,1,2... if multiple fulfillments) |
#shipping | The current shipping information |
#shipping_address | The current shipping address |
#billing_address | The current billing address |
Last modified 7mo ago